We are a primary care service and therefore not able to deal with crisis or urgent situations.


If you need immediate help to keep yourself or others safe please call NHS 111

for 24hr Mental Health Crisis Support (for all ages)


If you feel yourself or others are at imminent risk of physical harm or you have harmed yourself or someone else, or are worried that you might, please call Call the Emergency Services on 999


Or you can go to:

Bedford Hospital
Accident and Emergency Department
South Wing, Kempston Road, Bedford MK42 9DJ

You can also call on 01234 355 122

Luton & Dunstable Hospital
Accident and Emergency Department
Lewsey Road, Luton, LU4 0DZ

You can also call on 01582 491166

Lister Hospital
Accident and Emergency Department
Coreys Mill Lane, Stevenage, SG1 4AB

You can also call on 01438 314333



For some people, coming to see a therapist for the first time can be a great relief. They think, at last, they are getting help with a difficult problem and feel hopeful. For others it can raise a lot of difficult and painful thoughts and feelings that they may have tried to avoid. When this happens people can sometimes feel hopeless.

What else can I do?

When you feel quite desperate or hopeless, it may be because you are stuck in a rut of repeated thoughts and/or actions. Just doing something small to change this pattern can help.

Try doing something you've enjoyed in the past, something like:-
* taking a short walk to get some fresh air
* listening to a favourite piece of music

Just 10 minutes or so, just to see if you feel any better.

Can family or close friends help?

For some people, talking with friends and/or family can help. If you have a close family member or a friend you get on well with, they might be the best person to turn to if you finding yourself unable to cope.

Contacting my therapist

The quickest way to contact your therapist is to email elt-tr.bedfordiapt@nhs.net. Your email will be received and passed onto your therapist by our Admin Team. If you do not have access to email you can call the service on 01234 880400 and our Admin Team can send a message to your therapist.

Help lines

You might not want to talk to a family member or close friend about things that are so very difficult and/or personal. If this is the case and you are struggling, you could try one of the following help lines:

Samaritans – Call 116 123 for free
(24 hour crisis line for people contemplating harming themselves)

Saneline 0300 304 7000 6pm – 11pm every day – Calls from a mobile maybe charged
(Practical information, crisis care and emotional support)

No Panic 0844 967 4848 10am – 10pm every day – Call will be charged
(For people experiencing panic or anxiety problems)

Aanchal 0845 451 2547 – Calls maybe charged
(24 hour crisis line for Asian women experiencing domestic abuse)

NHS and other services

If you need to, you can contact your GP on the usual number during surgery hours.

Outside of surgery hours you can call NHS 111 and the team will direct you to the most appropriate care.